Essential training for safely managing intoxicated customers
Hato Hone St John has just introduced a vital online course, Management of an Intoxicated Person, tailored for professionals in the events, hospitality, and security sectors. As venues and events continue to grow, so does the need for staff to be equipped with the right skills to manage intoxicated customers safely and effectively.
Unlike traditional first aid courses, this focuses specifically on the challenges associated with intoxicated individuals, providing staff with the confidence to act quickly and appropriately in critical situations.
The online course consists of seven modules, each around 40 minutes long, allowing learners to progress at their own pace. Participants will learn to:
- Identify the signs, symptoms, and stages of intoxication.
- Identify the three classes of drugs and their effects.
- Identify when/how intoxication can make people vulnerable and identify intervention tools to prevent further harm.
- Identify common first aid skills to manage intoxicated individuals.
- Describe the use of DRSABCD (Danger, Response, Airway, Breathing, CPR, Defibrillation) to assess and manage an unresponsive person.
- Identify the key principles of CPR and defibrillation.
- Identify when to seek further help or support.
By completing this online course, businesses can meet legal obligations under the Sale and Supply of Alcohol Act 2012 and the Health and Safety at Work Act 2015. It also ensures that staff are equipped to handle intoxicated customers, helping to reduce alcohol-related harm and create a safe, responsible workplace.
At just $159, the “Management of an Intoxicated Person” online course is an affordable investment that can make a significant impact on the safety of your customers.
To book, visit buy.stjohn.org.nz or by calling 0800 FIRST AID (0800 347 782).
Equip your team with the confidence and skills they need to handle any situation. When the night gets intense, you’ll be glad they’re prepared.
